What to do when excess moisture accumulates on windows?

In newly built homes, it is common for new homeowners to encounter excess post-construction moisture during the first year, which can cause window condensation.

A heat recovery ventilation unit is designed to remove contaminated indoor air, supply fresh air, and recover heat, but it is not a dehumidifier. Therefore, if the humidity levels in your home exceed recommended hygiene standards, we suggest the following:

• Use a professional dehumidifier until the indoor humidity levels drop to the recommended relative humidity range.
• Operate your ventilation system at a higher power setting to ensure better air exchange.